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Frequently Asked Question

 

Delivery rates 

We have different fixed delivery rates for different states and different total amount of item purchased, we use God is good logistic for our nationwide delivery as they are very effective and they offer door to door delivery for Lagos,Abuja.Asaba and Port-harcourt.

Delivery charge within Lagos N1,200 for items below N12,999. items from N13,000 to 25,000 cost N1,500 

Other states are a flat rate of N2,500 for items below N12,999. N13,000 to N24,999 delivery charge N3,000 

Note: delivery charge is based on amount purchased.

 

why are items not saving to cart

When faced with this issue, kindly register on our website with your email ID and personal password as this enables the automatic save for every item you have selected and added to your cart

What payment option is available 

You can either pay via interswitch or use the bank transfer option to complete your order

I cant pay on the website

When faced with this issue after multiple trial, kindly choose the bank transfer option to complete your order. Account details. Bank- FCMB Account Name- Auldon Limited Account Number 0953102036

How long would delivery take

For customer within lagos, all items would be deliverd within 48Hours. for items outside lagos, kindly allow 3-4 working days to get the items deliverd 

Return Policy

Returns can be made within 2 days after items has been delivered to the customer, on the condition that the item seal has not been broken or item has not been opened or used by the customer, Payment for the item returning to our office and new delivery charge would be inquired by the customer and this process could take with 14 working days to be effected. please note there is NO REFUND OF PAYMENT.